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complaint policy

 

RGV College complaint policy

This school has a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-Assigned school number is:  S2833.

RGV College programs of study are approved and regulated by the Texas Workforce Commission, Career Schools and Colleges, Austin, Texas; Board of Nursing; Texas Department of Aging and Disability Services, Regulatory Services Division; Texas Veterans Commission;  accredited by the Accrediting Bureau of Health Education Schools and by the US Department of Education.

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedure and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.

Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with school, can file a formal complaint with TWC, as well as with other relevant agencies or creditors, if applicable.

Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at http://csc.twc.state.tx.us/.

Accrediting Bureau of Health Education Schools
7777 Leesburg Pike Suite 314N
Falls Church VA 22043
(703) 917-9503
www.abhes.org

or

Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, Texas 78711-2788

Complaint must be filed online and uploaded in PDF format by accessing:
https://www1.thecb.state.tx.us/Apps/CRAFT/Home/Create

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